What No Food!!!!

Rating - Overall: 1  Food: 1  Service: 1  Ambience: 1

Linds
Rookie Reviewer
Member since Jul 09
Rating: 0

29 Jul 2009

Lunchtime Saturday; Already warned that there was no feta cheese for the meze (even though we could see it in the fridge in the deli). 8 of us ordered starters and mains; 4 of us ordered the lamb burger. They brought out 2 starters and only then told us that there were no lamb burgers. One of us requested that if she were to have to select another main she would want to change her starter as she had picked a started to complement the main. That was a massive problem said the staff as the starters were nearly already made. WHY did they wait until now then to tell us no lamb then and make out we were in the wrong to ask for another starter. Eventually my starter arrived but no others. So three of us started to nibble at starters, feeling embarassed our other friends had nothing. eventually I got up to ask if others would be getting food as my starter is now cold. Some more starters eventually arrived. Mains followed in the same fashion, food was medocre at best, we ordered 2 side dishes of fries 1 arrived and the other arrived AFTER we had finished our mains presumably this was our dessert?. 2 suitably embarassed waiting staff did their best to cover for shocking miss-management in the kitchen. How THEY could teach cooking lessons is beyond belief unless of course they do egg boiling classes; that is about their limit. We refused to pay service and got some chocolates instead, which was considerate but what we really wanted was food that was on the menu to be available and to arrive on time. Never, ever again.

Visited: July 24, 2009
What I ate: Not what i ordered and lucky to get anuything.

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Was this the same restaurant?

Rating - Overall: 2  Food: 2  Service: 3  Ambience: 2

michelle6690
Rookie Reviewer
Member since Jun 09
Rating: 0

14 Jun 2009

I have just read glowing reviews of Bordeaux Quay. The (very expensive) meal we had at the restaurant last night was utterly mediochre - the sort of meal that you would serve up to the family on a dreary Monday evening, when you didn't have any seasoning to hand. It was flavourless, poorly executed, which was depressing as the ingredients themselves seemed to be of good quality. One vegetarian pasta dish was so bland that we complained about it (and to be fair, they did not charge us), and the rest of the meal failed to impress on any level. My vegetarian son found himself eating a falafel for £3.00 at the van round the corner after we left! We shall not be coming back.

Visited: June 13, 2009

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Anniversary meal

Rating - Overall: 4  Food: —  Service: —  Ambience: —

andydonut01
Rookie Reviewer
Member since Jan 09
Rating: 0

4 Jan 2009

Bordeaux Quay has established itself as a firm favourite in our household. As requested, they had the champagne waiting for us at the bar when we arrived, and we enjoyed the atmosphere as we sat and drank. The food is out of this world, and the staff are very passionate and knowledgeable about the menu. Well worth a visit. Good veggie options too.

Visited: February 24, 2008

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Bordeaux Quay

Rating - Overall: 5  Food: 5  Service: 5  Ambience: 5

Rachel
Rookie Reviewer
Member since Dec 08
Rating: 0

30 Dec 2008

We had managed to get an overnight babysitter so to make the most of this rare occurance we decided to eat out. Bordeaux Quay was recommended. The service was fantastic - staff were very friendly and happy to make recommendations for both food and wine, food excellent - very tasty and good size portions. Overall. a very enjoyable experience.

Hugh Fernley-Whittingstall was also dining in the restaurant which is a clear indication of the quality of food.

Visited: November 1, 2008
What I ate: rabbit tagiatelle, duck and cheese

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For a special evening

Rating - Overall: 4  Food: 4  Service: 4  Ambience: 2

hussey83
Foodie
Member since Dec 08
Rating: 1

16 Dec 2008

Had a lovely time. Very quiet on the night which meant we had brilliant service. Food portion was small but food very rich. I recommend for a special evening and some fine dining. Still waiting to try the downstairs restaurant where i'm told the food is just as good but in a more casual environment.

Visited: July 29, 2008
What I ate: Fish

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v good

Rating - Overall: 4  Food: —  Service: —  Ambience: —

sparklycat
Rookie Reviewer
Member since Dec 08
Rating: 0

15 Dec 2008

We came here on a wintry Friday night and had a lovely dinner...started with apertifs in the bar. So nice to be in a bar by the river that isn't loud and full of chavs. Good ambience, great wine and you have to respect the admirable ethos set by the owners here

Visited: December 5, 2008

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Dining in Style

Rating - Overall: 4  Food: 3  Service: 5  Ambience: 5

Thediner
Gastronome
Member since Oct 08
Rating: 2

10 Nov 2008

I have been to the restaurant a few times I have to say it's one of the most majestic dining rooms I have had the pleasure to eat in. it's just a shame the food isn't up to the standards set by the surroundings and service.

As you walk through the brassiere up the big wooden staircase you feast your eyes on what can only be classed as a beautiful dining room. The service I have had here has always been A1, very professional indeed.

My problems are that the prices for the food which I remember my main course being £24 for a Fillet of Halibut on the excessive side for what you actually get.

I wish I could remember more about the food as I had had 3 courses here twice but it obviously has not been that memorable which is unfortunate.

I think myself and my partner had 3 courses and a bottle of wine, which came to £120

Beautiful restaurant, great service but overpriced in my opinion

Visited: May 24, 2008
What I ate: Halibut

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disappointed

Rating - Overall: 3  Food: 3  Service: 3  Ambience: 3

SammyGirl
Foodie
Member since Sep 08
Rating: 6

20 Jun 2008

So many people have raved about this restaurant that I had to try it! Have to say though, my husband and I found it disappointing. It's a nice place and the service was ok but the menu selection was very narrow and not very exciting. I know they promote themselves on being organic and wholesome but hey some interesting combinations and flavours wouldn't go amiss....

Visited: June 13, 2008

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redressing the balance

Rating - Overall: 4  Food: 4  Service: 5  Ambience: 5

hilary
Rookie Reviewer
Member since May 08
Rating: 4

23 May 2008

I feel the need to fly the flag for Bordeaux Quay restaurant. I've been several times in the past year, and have never been disappointed with the food. It's fresh, seasonal and locally sourced. There is an emphasis on sustainability - I believe the table water is recycled from rain water, and both sparkling and still water is provided free as a matter of course - how refreshing not to have to ask for it and not to get an odd look when you don't want to pay ridiculously inflated prices for branded bottled water. The service is good - occasionally over-attentive if the restaurant isn't that busy. The set lunches are excellent value, and the surroundings are plush with widely spaced tables. Don't be put off. This is one of the best restaurants in Bristol.

Visited: February 26, 2008

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Bordeaux is not vintage

Rating - Overall: 2  Food: 2  Service: 3  Ambience: 2

hipete
Rookie Reviewer
Member since May 08
Rating: 1

23 May 2008

A party of four of us went to celebrate the end of a month long visit by a relative from the US. Restaurant virtually empty. Service attentive. My starter was undercooked fish and had to be sent back. My main course was tepid, but being English I just mentioned it, without making a huge fuss. The manager gave us all desserts on the house, which was good. He said he'd just started and he was looking "to change lots of things around here." The reat of the meal was well-presented and tasty, but, of course, these problems took up a lot of our time and attention...Overall, I would not recommend it at the momnet

Visited: May 6, 2008

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