Birthday treat

Rating - Overall: 4  Food: 4  Service: 4  Ambience: 3

Smiler
Rookie Reviewer
Member since May 10
Rating: 0

2 May 2010

I was treated to a birthday meal at this classy restaurant. Me and my husband were met by a warm smile and a good down-to-earth sense of humour. Our Waiter was really helpful and extremely accommodating. He made several recommendations about items on the menu and knew the answers to the questions we posed to him. It was refreshing to have a waiter that was passionate about the food he was serving and knowledgable about how certain dishes have been made. The only minor problem was that i found a hair in my dessert which i informed the waiter of and he apologised profusely for. I was disappointed that the bill was not reduced or a small gesture was not offered to apologise. Other that that, i would definitely go to Malmaison again as the food is delicious and light and doesn't leave you feeling bloated at the end of the meal. For a real foodie like me, it ticks all of the boxes.

Visited: April 14, 2010

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A warm welcome awaits

Rating - Overall: 4  Food: 5  Service: 2  Ambience: 4

carola
Rookie Reviewer
Member since Oct 08
Rating: 0

9 Dec 2008

Oozing with contemporary chic, I was surprised to discover that Malmaison offers a warm and welcoming atmosphere, quite unlike the aloof and cool I would normally associate with its location - The Mailbox. Malmaison's warmth is epitomised by the red accent colour which is visible throughout the otherwise dark and seductive interior. The occasion was a birthday celebration meal and the evening started off quite promising thanks to the welcoming buzz emanating from the lively Brasserie. However, despite the excellent menu selection and tasty, well portioned dishes, a staff shortage, meant the meal dragged out for almost three hours! Front of house staff were very apologetic, but an average wait of around 40 minutes between courses left an unpleasant taste; and with no one on hand to pour wine this made the meal all the more harder to digest. A number of other guests appeared unhappy with the situation too, which was a shame because overall the atmosphere and food could not be faulted and the staff did try to make the best of a bad situation. Perhaps a return visit will offer a better service experience.

Visited: December 8, 2008

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Rookie

Rating - Overall: 4  Food: 5  Service: 3  Ambience: 3

CVaughan
Rookie Reviewer
Member since Oct 08
Rating: 0

1 Oct 2008

Went with work colleagues and the overall experience was excellent. Food of the highest quality and well served if at times there was an air of pretension in the set up and ambeince'. However the sommelier was very helpful and engaging.

Also a good place to people watch for local personalities - ex Villa managers and BBC presenters and such not exactly Brad and Angelina but a good topic of conversation.

Visited: July 25, 2008

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Lunch at Malmaison

Rating - Overall: 5  Food: 5  Service: 5  Ambience: 5

Bones
Rookie Reviewer
Member since Oct 08
Rating: 0

1 Oct 2008

Great meal. Me and the Wife treated ourselves to a nice lunch. This place knows how to treat it's customers and I highly recomend malmaison, The slow cooked Blade of Beef is to die for.

Visited: December 12, 2007
What I ate: Iberico ham, Roasted Beets, Steak, Blade of Beef,Cherry Marquise

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