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Quarter Jacks Restaurant at Aztec Hotel

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Restaurant Reviews

  • good grub, amatuer service

    Rating - Overall: 2  Food: 4  Service: 1  Ambience: —

    chapmanB
    Rookie Reviewer
    Member since Nov 11
    Rating: 0

    17 Nov 2011

    Lack of decent staff training (or lack of management) marred what was a perfectly good meal in the bar lounge. The Torbay sole was nicely done, but some service basics would have made the experience match the food.

    1. Acknowledge the customers - after waiting 10 minutes you begin to think you're invisible.

    2. make sure the customer gets their drink with or, even better, before their meal. Not 10 minutes after the meal comes. After all, how long can it take to serve a ginger ale? They seem to have a division of labour where one waitress clears the tables, one pours the drinks and puts them on a tray, and the overworked one takes orders and serves the food and the drinks.

    3. Be sure to let the customer know that an order for ginger ale gets you about 50ml of ginger ale in a tall glass full of ice. Basically, water with the faintest hint of ginger.

    Should do much better.

    Visited: November 17, 2011
    What I ate: sole goujons, fries, mushy peas

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  • New Years Ball

    Rating - Overall: 5  Food: 5  Service: 5  Ambience: 5

    ricki
    Rookie Reviewer
    Member since Mar 10
    Rating: 0

    7 Mar 2010

    We ate and partied here for NYE 2009.

    The food was just amazing. I must go back and sample this just in the restaurant

    Visited: December 31, 2009

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  • A quiet meal for 2

    Rating - Overall: 4  Food: 5  Service: —  Ambience: —

    annabella
    Rookie Reviewer
    Member since Oct 09
    Rating: 0

    3 Oct 2009

    Food was delicious and the service was great. The waiter was very polite and the restaurant looked great too. We will be going back.

    I will recommend it to friends too.

    It's a shame its not very well advertised, I'm sure it would be busier if it was.

    Visited: October 2, 2009
    What I ate: cherry tomato and mozzerella with basil to start, and roast lamb

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  • Xmas night out

    Rating - Overall: 4  Food: —  Service: —  Ambience: —

    johng
    Rookie Reviewer
    Member since May 08
    Rating: 0

    30 Dec 2008

    The quality or the service and food was great .. service was quick but not rushed

    Enjoyed my night out with my friends .

    Recomended

    Visited: December 6, 2008

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